Asked Question

MEMBERSHIP

• How can I become a member?
• Can I shop without being a member?
• I forgot my password, what can I do?
• How can I change my membership information?
• How do I cancel my membership?

Products

• Will I receive the same product as the one I see in the photo?
• Do you make custom size production to fit the dimensions of my home?
• How can I access information about my order?

PAYMENT

• What methods can I pay?
• Is it safe to shop with my credit card on your site?

Shipping

• Where are your shipping areas?
• How long does it take for my order to arrive?
• How do I find out where my shipment is?

İPTAL & İADE

• Can I change my order?
• How can I cancel my order?
• What should I do if my order is sent incomplete, incorrect or damaged?
• I would like to return the product I purchased; What should I do?
• When will the cost of the product(s) I returned be transferred to my account?
• To which address do I need to send the products I will return?

OTHER

I have another question.

• You can contact us at our iletisim@peroliving.com.tr email address to help you.